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Inbound Web Service Intermittent Error SBL-EAI-04501 When Using WS-Security and Totally Anonymous Requests (Doc ID 1264650.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Field Service - Version 8.0.0.9[20433] and later
Information in this document applies to any platform.

Symptoms


When sending requests to Siebel EAIObjMgr_enu using WS-Security and Totally Anonymous authentication types it fails with an error intermittently.

A similar error as follows appears:

WebSvcInbound WSInboundTrace 3 000024fa4cc02338:0 2010-10-22 02:31:20 Envelope Processing
WebSvcInbound WSInboundTrace 3 000024fa4cc02338:0 2010-10-22 02:31:20 Impersonate
ObjMgrLog Error 1 000024fa4cc02338:0 2010-10-22 02:31:20 (wsfilter.cpp (696)) SBL-EAI-04501: Cannot reauthenticate operation TestQueryByExample.


From the logs it can be observed that some requests are processed successfully for both types but some of them fails intermittently.

Changes

 

Cause

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