Last updated on NOVEMBER 21, 2014
Applies to:Siebel Field Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
When an activity is reschedule in the Dispatch Board, if the Duration was changed, it is changed to the default value(zero) and the modification is lost.
1) Schedule one Activity
2) Use the hyperlink on the Activity in the Dispatch board
3) Change the duration
4) Go back to the Dispatch an then re-schedule the Activity using drag and drop.
The duration is set back to the default value.
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