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How To Set Up Web Service Session Management And Best Practices (Doc ID 1266239.1)

Last updated on DECEMBER 20, 2023

Applies to:

Siebel CRM - Version 7.8.2 [19213] and later
Siebel Marketing Server - Version [IP2014] and later
Information in this document applies to any platform.


Starting at Siebel 7.8, it is possible to enable session management when calling Siebel Web Services. 

Depending on how the integration is designed, using sessions can improve performance as, when a session is kept opened between requests, there is no need to open and close the session after each request.  This helps with improved resource usage of Siebel tasks and system resources by these tasks.

The purpose of this document is to explain how to enable Session Management for Web Service calls and its best practices.


This is applicable to any release higher than Siebel 7.8 . Oracle recommends moving to the latest software release to take advantage of the latest fixes and performance improvements.


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