Error SBL-DAT-00215 when modify an account’s primary address (Doc ID 1269092.1)

Last updated on MAY 07, 2016

Applies to:

Siebel CRM - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.
Checked For Relevance 14th July 2014

Symptoms

On version 8.0.0.7 with QF0768 installed, when you modify the primary address of any account and save the record then the following error message is displayed:

"This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record (SBL-DAT-00215)".

This happens when you assign an address to an account. Then select the MVG for the address in the account form applet. Edit the value in a field for the primary account address. Select Ok in the MVG applet. Then Save in the address list applet and the error appears.

Cause

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