SBL-EAI-00245: Character '0x001f' cannot be represented in XML BI Publisher (Doc ID 1269312.1)

Last updated on JULY 20, 2016

Applies to:

Siebel Reports - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.
***Checked for relevance on 17-Nov-2013***

Symptoms

When running a BI Publisher report from Siebel the report may report an error which, upon further investigation, appears as detailed below :

ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'EAI Siebel Adapter' invoke method 'QueryPage' Execute Time: 0.692 seconds.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 End: Business Service 'EAI Siebel Adapter' invoke method: 'QueryPage' at c3b28a8
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Begin: Business Service 'EAI XML Converter' invoke method: 'HierToDoc' at 1436a340
ObjMgrBusServiceLog Create 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'EAI Integration Object to XML Hierarchy Converter' was created at 112b32d8
ObjMgrBusServiceLog Create 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'EAI Integration Object to XML Hierarchy Converter' (address: '112b32d8')was regsitered at model '4954fa0' for session ''
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Begin: Business Service 'EAI Integration Object to XML Hierarchy Converter' invoke method: 'IntObjHierToXMLHier' at 112b32d8
ObjMgrSRFLog Warning 2 000003fe4ce61d90:0 2010-11-19 16:49:41 (ctxtmgr.cpp (5870)) SBL-DAT-00144: Could not find '<?>' named '<?>'. This object is inactive or nonexistent.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'EAI Integration Object to XML Hierarchy Converter' invoke method 'IntObjHierToXMLHier' Execute Time: 0.000 seconds.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 End: Business Service 'EAI Integration Object to XML Hierarchy Converter' invoke method: 'IntObjHierToXMLHier' at 112b32d8
ObjMgrBusServiceLog Create 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'XML Hierarchy Converter' was created at 13de21b0
ObjMgrBusServiceLog Create 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'XML Hierarchy Converter' (address: '13de21b0')was regsitered at model '4954fa0' for session ''
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Begin: Business Service 'XML Hierarchy Converter' invoke method: 'HierToDoc' at 13de21b0
ObjMgrLog Error 1 000003fe4ce61d90:0 2010-11-19 16:49:41 (xmlcnv.cpp (1378)) SBL-EAI-00245: Character '0x001f' cannot be represented in XML
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'XML Hierarchy Converter' invoke method 'HierToDoc' Execute Time: 0.000 seconds.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 End: Business Service 'XML Hierarchy Converter' invoke method: 'HierToDoc' at 13de21b0
ObjMgrBusServiceLog Error 1 000003fe4ce61d90:0 2010-11-19 16:49:41 (eaixmlcnvsv.cpp (197)) SBL-EAI-04112: The XML hierarchy cannot be converted to an XML document.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 Business Service 'EAI XML Converter' invoke method 'HierToDoc' Execute Time: 0.007 seconds.
ObjMgrBusServiceLog InvokeMethod 4 000003fe4ce61d90:0 2010-11-19 16:49:41 End: Business Service 'EAI XML Converter' invoke method: 'HierToDoc' at 1436a340

Cause

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