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Viewbar Dropdown Not Displaying In SI After Applying 8.1.1.3 FP (Doc ID 1270478.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel eChannel Partner Portal - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
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Symptoms

Customer is using eChannel SI 8.1.1. This works properly.

After applying the 8.1.1.3 FP and running eChannel SI, the Viewbar Dropdown disappeared.

Please refer to the attached screen-shot from test in-house: 

eChannel working with 8.1.1 FP in Standard Interactivity.
"811 Viewbar Dropdown SI eChannel.JPG"




eChannel not working with 8.1.1.3 FP in Standard Interactivity.
"8113 Viewbar Dropdown SI eChannel.JPG"

Cause

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In this Document
Symptoms
Cause
Solution
References


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