Tab Layout Change Is Not Working For Responsibility (Doc ID 1272095.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.8.2.11 SIA[19244] to 8.1.1.1 [21211] [Release V7 to V8]
Information in this document applies to any platform.
***Checked for relevance on 22-MAY-2014***

Symptoms

Statement of Issue:
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Changing of Hide property in Tab layout is not working in Production environment. This is working in STG environment.

Steps:
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1.) Go to Administration - Application > Responsibilities
2.) Click on Tabl Layout Tab
3.) Search for Application.
4.) Select Screen Tab Layout "Contacts"
5.) Select View Tab Layout "Category"
6.) Uncheck the Hide property

Expected Behavior:
---------------------------
View Tab Category should be available as a tab after unchecking Hide property.

Actual Behavior:
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In Production environment, View Tab Category still cannot be seen as a tab after unchecking Hide property.

Business Impact:
-------------------------
Not able to access the View tab "Category".

Cause

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