Link And Update Fails with Error SBL-DBC-00111
(Doc ID 1275225.1)
Last updated on APRIL 01, 2019
Applies to:Siebel Universal Customer Master - Version 8.1.1  and later
Information in this document applies to any platform.
When trying to perform a Link and Update the process may fails with error:
Using user key 'User Key:1' (Id) for the integration component 'UCM HE Constituent Name'
SBL-DBC-00111: An error has occurred writing to a record.
Please continue or ask your systems administrator to check your application configuration if the problem persists.
SQLParseAndExecute0Execute050000000104c4802a0:002010-07-22 17:20:150ORA-00001: unique constraint (SIEBEL.S_CONTACT_NAME_U1) violated.
A similar error may occur for other components.
In the log it can be noticed that Siebel is trying to use user key based on field Id.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document