Link And Update Fails with Error SBL-DBC-00111
Last updated on MAY 23, 2017
Applies to:Siebel Universal Customer Master - Version 8.1.1  and later
Information in this document applies to any platform.
When trying to perform a Link and Update the process may fails with error:
Using user key 'User Key:1' (Id) for the integration component 'UCM HE Constituent Name'
SBL-DBC-00111: An error has occurred writing to a record.
Please continue or ask your systems administrator to check your application configuration if the problem persists.
SQLParseAndExecute0Execute050000000104c4802a0:002010-07-22 17:20:150ORA-00001: unique constraint (SIEBEL.S_CONTACT_NAME_U1) violated.
A similar error may occur for other components.
In the log it can be noticed that Siebel is trying to use user key based on field Id.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms