How to Add Smart Script Player View To Be Seen As Detail View In Service Request Screen (Doc ID 1279565.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 7.7.2.9 SIA [18382] and later
Information in this document applies to any platform.
We are invoking the smart script from the button in Service Request(SR) screen. But it takes to view - Smart Script Player View (eApps). This view takes the entire UI. Customer wants to see Smart Script player view as a detail view in SR screen. i.e. SR should be seen in top applet and smart script should be played in bottom applet. I have added view Smart Script Player View (eApps) as detail view in Service Request Screen. But this is not working. How to achieve this?
***Checked for Relevance 02-Nov-2014***

Goal

To add Smart Script Player View To Be Seen As Detail View In Service Request Screen

Solution

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