My Oracle Support Banner

How to Add Smart Script Player View To Be Seen As Detail View In Service Request Screen (Doc ID 1279565.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 7.7.2.9 SIA [18382] and later
Information in this document applies to any platform.
We are invoking the smart script from the button in Service Request(SR) screen. But it takes to view - Smart Script Player View (eApps). This view takes the entire UI. Customer wants to see Smart Script player view as a detail view in SR screen. i.e. SR should be seen in top applet and smart script should be played in bottom applet. I have added view Smart Script Player View (eApps) as detail view in Service Request Screen. But this is not working. How to achieve this?
***Checked for Relevance 02-Nov-2014***

Goal

To add Smart Script Player View To Be Seen As Detail View In Service Request Screen

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.