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Special Characters in Report Name - BI Publisher (Doc ID 1294245.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Reports - Version SIA [21211] and later
Information in this document applies to any platform.
***Checked for relevance on 21-Jun-2014***


When a user tries to execute a custom report or upload a template one of the following errors are displayed:

This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record.(SBL-DAT-00215)


Note : Above error (SBL-DAT-00215) is shown even when there are records to be displayed in the reports, XMLPReportServer and Object Manager logs do not contain any reference to SBL-DAT-00215 when reviewed, even a fresh set of reports does not contain any entry with the reported error.


Process XMLPReportServer on Siebel Server <SERVER_NAME> terminated


Operation '<?>' of Web Service '<?>.<?>' at port '<?>' failed with the following explanation: "<?>".(SBL-EAI-04308) (IDS_EAI_WS_OD_FAULT)


The query could not be run because there is an invalid character in the field '<?>'. Please ensure that the value in the field is formatted correctly with only valid characters. Missing quotes around the search criteria or unnecessary punctuation will often cause an error.(SBL-DAT-00403)


No field matches identifier '<?>'. Please ask your systems administrator to check your application configuration.(SBL-DAT-00416)

Vanilla and other custom reports can be executed without problems.
These messages may appear under different circumstances, such as when uploading a report template or when executing the report.


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