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Campaign Wave Launch Remains in Status "In Progress" (Doc ID 1299481.1)

Last updated on NOVEMBER 19, 2019

Applies to:

Siebel Campaign Management - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.
***Checked for relevance on 01-Jan-2016***

Symptoms

SMS Campaign Wave Launch stayed in status "In Progress"

When loading and launching a SMS campaign:


- Campaign Load Task status changes to 'Completed'
- Campaign Launch Task status changes to 'Completed'

But Wave Launch task still remains "In Progress" status.

After receiving the SMS without problems, the Wave Launch task still stayed "In Progress" status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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