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Territory Management - Error for another alignment (Doc ID 1304346.1)

Last updated on JULY 21, 2020

Applies to:

Siebel Territory Management - Version SIA [19241] and later
Information in this document applies to any platform.


We have bounced server but still see the same error:

Another alignment for hierarchy "H3" is running or activated. Please try again later. (SBL-SVC-00300)

We have not successfully run any alignment before. Check server but there is No other "In Progress" alignment running on this server.   After we change to run a new alignment for another territory T02 in H2, server says there also an alignment running for H2 too. 

Can you tell us how to get rid of this message and allow new alignment submitted to test running?


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