The Periodic Alignment Removed All The Major Alignment Results (Assignments) (Doc ID 1305119.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Territory Management - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms


Periodic alignment removes positions from account teams S_ACCNT_POSTN and contact teams S_POSTN_CON.

Sequence of Event:

Run and Activate a Major Alignment successfully.
Run and Activate a Minor Alignment successfully.
Run the Periodic alignment with Type = Minor.

The Periodic alignment removed all the alignments from S_ACCNT_POSTN and S_POSTN_CON that were created by the Major alignment. Only Minor alignment active results remained in S_POSTN_CON and S_ACCNT_POSTN.

Environment:

Siebel version: 8.1.1.3 SIA[21219], Siebel Server: Microsoft Windows (32-bit), Database: Oracle 11.1.0.6






Cause

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