eCommunication Application Throwing Error: "SBL-EAI-04311- Operation 'Insert' is expecting a response but no response was received" When User Submit Sales Order.
(Doc ID 1305156.1)
Last updated on APRIL 21, 2019
Applies to:Siebel CRM - Version 8.1  and later
Information in this document applies to any platform.
eCommunication application will throw following error when user trying to submit the sales order.
1.SBL-BPR-00162: Error invoking service 'External Order', method 'Insert' at stepExternal Order Proxy'.
2.Operation 'Insert' is expecting a response but no response was received.(SBL-EAI-04311)
This is applicable for following environment:
2. Go to Installed Assets-->Create New Record-->It will create Sales Order
3. Go to Sales Order Line Items-->Add appropriate product and pricing information
4. Submit the Order for provisioning.
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