Eai Siebel Adapter Error : Sbl-Jca-317 (Doc ID 1305753.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.8.2.14[19251] and later
Information in this document applies to any platform.
"Checked for relevance on 08-Feb-2016"

Symptoms

On :  7.8.2.14 [19251] version, Siebel VB / eScript / COM

A Java program is written to use EAI Siebel Adapter to export records into XML files. It is noticed the following error every Monday of the week. The export runs again after executing again after it errors out.
the following error occurs.

ERROR
-----------------------
<Exception>
<Major No.>256</Major No.><Minor No.>8236</Minor No.><Message>OMRPC Request 1166 on connection 72232 was abandoned after 270250 ms because it timed out. (SBL-JCA-317) </Message><DetailedMessage>Unknown<DetailedMessage>
</Exception>

STEPS
-----------------------
The issue cannot be reproduced at will but it occurs on every Monday of the week.


BUSINESS IMPACT
-----------------------
Due to this issue, the export has to be re-run whenever this error is encountered.

Cause

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