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Custom BO issues SBL-DAT-00322 in Quote Item List. (Doc ID 1308693.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version [20436] and later
Information in this document applies to any platform.


Can you please let me know the resolution for our issue?

We made custom BO: ONA Quote from Quote BO and applied to the following view.

Upper applet: Quote Entry Applet(BC:Quote)
Lower applet: Quote Item List Applet(BC:Quote Item)

When we move cursor in Quote Item List Applet, the following error occurs.

(Error Message)
The specialized method 'Product Recommendation Signal' is not supported on Business Component 'Quote Item' used by Business Object 'ONA Quote'.(SBL-DAT-00322)

What is the reason for the symptom. And if their is a workaround, please let me know.
Although we could terminate the error by disabling "Product Recommendation" in Administration - Runtime Events > Action Sets, we are not sure about the side effect.


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