My Oracle Support Banner

Customize error message returned from LDAP (Doc ID 1309730.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version SIA [21211] to SIA [23012] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 30-Jan-2013***


=== ODM Question ===

When user enters credentials for non-existent user that does not exist in the LDAP directory, following error is reported in the UI:

"SBL-UIF-00272: The user ID or password that you entered is incorrect. Please check the spelling and try again.".

In the object manager log file, you will see errors in following order:

GenericLog GenericError 000000064ce4172c 1: 0 11.17.2010 19:04:51 (secmgr.cpp (2731) err = 4597526 sys = 0) SBL-SEC-10006: The authentication system cannot find the user with the username specified. Make sure you typed the user name correctly, or contact your system administrator for assistance.

ObjMgrLog 000000064ce4172c Error 1: 0 17.11.2010 19:04:51 (mainlgin.cpp (1695)) SBL-UIF-00272: The logon username / password pair entered is incorrect.
Re-enter the logon parameters.

How could we show force LDAP security adapter to display first error message SBL-SEC-10006 on the login page when non-existent user tries to login instead of last error message SBL-UIF-00272?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.