My Oracle Support Banner

Customize error message returned from LDAP (Doc ID 1309730.1)

Last updated on JANUARY 29, 2022

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.


=== ODM Question ===

When user enters credentials for non-existent user that does not exist in the LDAP directory, following error is reported in the UI:

"SBL-UIF-00272: The user ID or password that you entered is incorrect. Please check the spelling and try again.".

In the object manager log file, you will see errors in following order:

GenericLog GenericError 000000064ce4172c 1: 0 11.17.2010 19:04:51 (secmgr.cpp (2731) err = 4597526 sys = 0) SBL-SEC-10006: The authentication system cannot find the user with the username specified. Make sure you typed the user name correctly, or contact your system administrator for assistance.

ObjMgrLog 000000064ce4172c Error 1: 0 17.11.2010 19:04:51 (mainlgin.cpp (1695)) SBL-UIF-00272: The logon username / password pair entered is incorrect.
Re-enter the logon parameters.

How could we show force LDAP security adapter to display first error message SBL-SEC-10006 on the login page when non-existent user tries to login instead of last error message SBL-UIF-00272?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.