Customize error message returned from LDAP
(Doc ID 1309730.1)
Last updated on JUNE 11, 2021
Applies to:Siebel CRM - Version 8.0 SIA  and later
Information in this document applies to any platform.
***Checked for relevance on feb-02-2019***
=== ODM Question ===
When user enters credentials for non-existent user that does not exist in the LDAP directory, following error is reported in the UI:
"SBL-UIF-00272: The user ID or password that you entered is incorrect. Please check the spelling and try again.".
In the object manager log file, you will see errors in following order:
GenericLog GenericError 000000064ce4172c 1: 0 11.17.2010 19:04:51 (secmgr.cpp (2731) err = 4597526 sys = 0) SBL-SEC-10006: The authentication system cannot find the user with the username specified. Make sure you typed the user name correctly, or contact your system administrator for assistance.
ObjMgrLog 000000064ce4172c Error 1: 0 17.11.2010 19:04:51 (mainlgin.cpp (1695)) SBL-UIF-00272: The logon username / password pair entered is incorrect.
Re-enter the logon parameters.
How could we show force LDAP security adapter to display first error message SBL-SEC-10006 on the login page when non-existent user tries to login instead of last error message SBL-UIF-00272?
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