BI Publisher SBL-EAI-04313: There is no active Web Service with operation named (Doc ID 1317427.1)

Last updated on JULY 20, 2016

Applies to:

Siebel Reports - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 20-Jan-2013***
***Checked for relevance on 28-Jul-2014***

Symptoms

XMLP Report Server log shows:

CchMgrLog CchMgrAcsInfo 4 0000000b4db40570:0 2011-04-25 13:21:49 Accesses item [SOAP_DOC_LITERAL:http://siebel.com/BIP-Siebel/Security:Authenticate:HTTP] in cache [].

CchMgrLog CchMgrAcsInfo 4 0000000b4db40570:0 2011-04-25 13:21:49 Item [SOAP_DOC_LITERAL:http://siebel.com/BIP-Siebel/Security:Authenticate:HTTP] is not loaded to cache [] or it's invalidated by others.

ObjMgrLog Error 1 0000000b4db40570:0 2011-04-25 13:21:49 (factory.cpp (659)) SBL-EAI-04313: There is no active Web Service with operation named 'http://siebel.com/BIP-Siebel/Security:Authenticate'.

ObjMgrBusServiceLog InvokeMethod 4 0000000b4db40570:0 2011-04-25 13:21:49 Begin: Business Service 'XML Hierarchy Converter' invoke method: 'HierToDoc' at a34fbe0

EAIFileAttachments EAIFileAttachmentDebug 5 0000000b4db40570:0 2011-04-25 13:21:49 Getting file reference manager Session Global by key 'FileReferenceManager'

XMLConversion XMLCnvDetail 4 0000000b4db40570:0 2011-04-25 13:21:49 XML document will be generated with 'UTF-8' character encoding

XMLConversion XMLCnvArgTracing 5 0000000b4db40570:0 2011-04-25 13:21:49 XML conversion output tracing, creating a dump file containing target XML document.


When we try to login to BI Publisher Server, it fails with an error. When we refer to the command prompt (that stays open after we start BIP Server) shows the below entries:


11/04/26 15:32:20 Oracle Containers for J2EE 10g (10.1.3.1.0) initialized
[042611_033303831][][STATEMENT] Skip migration for user is not login
[042611_033321236][][EVENT] SiebelValidator(Properties prop)
[042611_033321236][][EVENT] endpoint:http://localhost:9704/eai_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute
[042611_033321236][][EVENT] adminUsername:SADMIN
[042611_033321236][][EVENT] adminPassword:********
[042611_033321236][][EVENT] Endponit contains no UserName or Password, appending
it with Admin's
[042611_033352032][][EXCEPTION] AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server
faultSubcode:
faultString: There is no active Web Service with operation named 'http://siebel.com/BIP-Siebel/Security:Authenticate'.(SBL-EAI-04313)
faultActor:
faultNode:
faultDetail:
{http://www.siebel.com/ws/fault}siebdetail:<siebelf:logfilename>LNEAIObj
Mgr_enu_0017_17825805.log</siebelf:logfilename><siebelf:errorstack> siebelf:error><siebelf:errorcode>SBL-EAI-04313</siebelf:errorcode>siebelf:errorsymbol>IDS_EAI_WS_OP_NOT_FOUND</siebelf:errorsymbol><siebelf:errormsg>There is no active Web
Service with operation named 'http://siebel.com/BIP-SiebelSecurity:Authenticate'.(SBL-EAI-04313)</siebelf:errormsg></siebelf:error></siebelf:errorstack>

There is no active Web Service with operation named 'http://siebel.com/BIP-Siebel/Security:Authenticate'.(SBL-EAI-04313)

Cause

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