Siebel Tools 8.1: Login Error: An internal error has occurred within the authentication subsystem for the Siebel application (SBL-DAT-00565)
(Doc ID 1317714.1)
Last updated on DECEMBER 07, 2022
Applies to:Siebel Tools - Version 8.0 SIA  and later
Information in this document applies to any platform.
Customer could not login to Siebel Tools 8.1 client.
When attempting to login to Siebel Tools 8.1 client the following error message was displayed -
"An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)".
Further the system would not allow user(s) to enter User ID / password.
Customer verified that there were no other Siebel Tools session(s) running by checking the processes via task manager.
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