My Oracle Support Banner

How to bring "ErrorMessage", "ErrorSymbol" fields of error reporting in EAI Siebel Adapter calls with ObjectLevelTransactions=true, into Integration Object schema? (Doc ID 1320328.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM Call Center - Version 7.5.2 [16008] and later
Siebel Call Center - Version 7.5.2 [16008] and later
Information in this document applies to any platform.


There is the "ObjectLevelTransactions" parameter of  the "EAI Siebel Adapter" methods (Upsert/Synchronize/Insert/Update/Delete/Execute). Then this parameter is set to "true" (by default it is "false"), the EAI Siebel Adapter returns, SiebelMessage with failed Integration Object instances, where root Integration Component of each instance is enriched by two fields for the error reporting:

NOTE: Please note that the Integration Component field names  - "ErrorMessage" and "ErrorSymbol" - do not have a space in between.

Unfortunately these fields are not included, in the  by EAI Siebel IO Wizard in the definition (schema) of root Integration Component when the Integration Object is generated (synchronized).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.