My Oracle Support Banner

Applet level User Property Row Level Hide Control does not hide the control (Doc ID 1320937.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Siebel Tools - Version SIA [21225] and later
Information in this document applies to any platform.
Checked for Relevance on 06-Nov-2015


On : SIA [21225] version, Configuration - General

After upgraded from Siebel 7.8 to,  in eCustomer application,  the  button/link control on the  Quote Item List Applet (eSales) which get dynamically shown or hidden based on the condition/expression using the Applet level User Property "Row Level Hide Control"  are not working as per existing 7.8 application.
The condition/expression field is exposed in applet and the field value is appearing correctly, however the controls are not getting hidden/shown as it was working in 7.8.

The button/link should appear or disappear based on  the value of field specified in the Row Level Hide Control applet user property

The issue can be reproduced at will with the following steps:
1. Log into eCustomer application
2. Add customizable product for example PCS 2400 to the Shopping Cart
3. Click shopping cart icon to go to Current Quote View (eSales)
4. On the Quote Item List Applet (eSales), expend the product, notice the trash can icon is displayed for the child products which is unexpected.
User should not be able to delete child products and only the root product can be deleted. The "Row Level Hide Control 1" applet user property is not taking into effect in

The issue has the following business impact:
Due to this issue, customer can not go live with


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.