Unable to start Siebel Server - SiebSrvr.log showing : NSS - ErrCode 4597527 SysErr 0
(Doc ID 1324286.1)
Last updated on AUGUST 17, 2022
Applies to:
Siebel CRM - Version 8.1.1 [21112] and laterInformation in this document applies to any platform.
Symptoms
The Siebel Server is not starting on Windows platform.
Contents of the Siebel Server log file ...
2021 2011-05-12 11:49:47 2011-05-12 11:49:47 +0100 00000011 001 ffff 0001 09 SiebSrvr 3216 4768 C:\Siebel_Preprod\siebsrvr\log\SiebSrvr.log 8.1.1 SIA [21111] ENU
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 NSS - ErrCode 4597527 SysErr 0
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scmnsclnt.cpp (135) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (Gatewayhost:2320).
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (lstnsvc.cpp (150) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (GatewayHost:2320).
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scisvc.cpp (1391) err=1311765 sys=0) SBL-SVR-01045: No components are configured.
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfsis.cpp (274) err=1310725 sys=0) SBL-SVR-00005: Stale or invalid Task handle
ScfEventLog SubEvtFacFatal 0 000203864dca311f:0 2011-05-12 11:49:47 scfEventFac::s_pEvtFacLock is NULL and hence SCF event facility cannot be initialised
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfeventfac.cpp (3790) err=1319869 sys=0) SBL-SVR-09149: Could not initialize the event facility.
ScfMsgFacLog SCFMsgFacFatalError 0 000203864dca311f:0 2011-05-12 11:49:47 SCFMessageFacility::s_pSCFMsgFacLock is null and hence the SCFMessageFacility cannot be initialized
IPCLog IPCFatal 0 000203864dca311f:0 2011-05-12 11:49:47 ipcFacility GetInstance called before initialization - object is null
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfsis.cpp (64) err=1310749 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (siebsvc.cpp (329) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store ((null):(null)).
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 NSS - ErrCode 4597527 SysErr 0
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scmnsclnt.cpp (135) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (Gatewayhost:2320).
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (lstnsvc.cpp (150) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (GatewayHost:2320).
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scisvc.cpp (1391) err=1311765 sys=0) SBL-SVR-01045: No components are configured.
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfsis.cpp (274) err=1310725 sys=0) SBL-SVR-00005: Stale or invalid Task handle
ScfEventLog SubEvtFacFatal 0 000203864dca311f:0 2011-05-12 11:49:47 scfEventFac::s_pEvtFacLock is NULL and hence SCF event facility cannot be initialised
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfeventfac.cpp (3790) err=1319869 sys=0) SBL-SVR-09149: Could not initialize the event facility.
ScfMsgFacLog SCFMsgFacFatalError 0 000203864dca311f:0 2011-05-12 11:49:47 SCFMessageFacility::s_pSCFMsgFacLock is null and hence the SCFMessageFacility cannot be initialized
IPCLog IPCFatal 0 000203864dca311f:0 2011-05-12 11:49:47 ipcFacility GetInstance called before initialization - object is null
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (scfsis.cpp (64) err=1310749 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.
GenericLog GenericError 1 000203864dca311f:0 2011-05-12 11:49:47 (siebsvc.cpp (329) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store ((null):(null)).
Changes
Cause
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