Email Response - Response Workflow Validation fails (Doc ID 1325913.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Email Response - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===

On : 8.1.1.3 SIA[21219] version, Comms Server & Email Response

When attempting to validate the eMail Response - Response Workflow
the following error occurs.

ERROR
-----------------------
1. Step 'Response Type?' is of type 'Decision Point', but it has either no default branch or has more than one.
2. Branch ''Default.DECISION'' is of type ''Condition'',but it does not have any condition or runtime event associated. Specify a condition or a runtime event for the branch.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Tools, Check out the workflow eMail Response - Response Workflow
2. Validate the workflow
3. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify any changes to the vanilla workflows.

Cause

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