Email Marketing Server (EMS) Daemons in 8.1.x (ESD, CTD, BHD, WSD, GSD) Fail With Installation Errors on Linux Operating System (Doc ID 1325980.1)

Last updated on OCTOBER 28, 2022

Applies to:

Symptoms

When attempting to install an Email Marketing Server Daemon such as Email Sending Daemon on Linux the following error occurs.

ERROR
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Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
/bin/ls: error while loading shared libraries: librt.so.1: cannot open shared object file: No such file or directory

STEPS
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The issue can be reproduced at will with the following steps:
1. In a shell run the following command:

./esd-8112-615-install.bin

Changes

Cause

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