Addresses are not being cleansed when "ASM High Deliverability Return Code" Vendor Parameter is Set (Doc ID 1326791.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.4 [IP2013] and later
Information in this document applies to any platform.

Symptoms

As part of the Oracle Customer Hub Version 8.2, Siebel has provided a new Vendor Parameter for Oracle Data Quality Address Validation Server, which is called "ASM High Deliverability Return Code". As per

Siebel Data Quality Administration Guide > Configuring Siebel Data Quality > Example Configurations for Siebel Data Quality Product Modules > Configuring Siebel Business Applications for the ODQ Address Validation Server


"ASM High Deliverability Return Code

Specifies the ASM return codes under this vendor parameter for which addresses returned by the ASM Engine override the input address.
 
If the ASM return code matches a return code defined within this vendor parameter, then the validated address sent by the ASM Engine is cleansed. In all other cases, the input address is retained.

List return codes, separated by a comma. For example:
ASM High Deliverability Return Code: 0,1,2,3,4,5,6,7,8

This vendor parameter applies only if the DQ Cleanse High Deliverable Address vendor parameter is set to Yes."

When this parameter is set as per Bookshelf, addresses are not getting cleansed.

Cause

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