Last updated on NOVEMBER 03, 2016
Applies to:Siebel System Software - Version 22.214.171.124 SIA  to 126.96.36.199  [Release V7 to V8]
Siebel CRM - Version 188.8.131.52 SIA  to 184.108.40.206  [Release V7 to V8]
Information in this document applies to any platform.
It was reported that application was crashing while navigating to a Calendar View. This issue was reported on Siebel version 220.127.116.11 with QFG03 while using IE 8 browser.
The crash.txt was found in the IE installation folder, not in client folder.
Steps to reproduce the issue:
- Go to the Site Map
- Navigate to the Calendar screen
- Click on one of the Calendar views
- Application crashes
The following call stack is present:
iertutil +0x165a52 = Ordinal503() +0x2be
- STACK DUMP -
- MODULE LIST -
00400000-0049c000: C:\Program Files\Internet Explorer\IEXPLORE.EXE, 8.0.6001.18702
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