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IE8: Contact Roles Popup Warning Message Box Opens Behind Window (Doc ID 1330404.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Tools - Version SIA[19251] and later
Information in this document applies to any platform.
Checked for Relevance on 19-Aug-2011
Checked for Relevance on 18-SEPT-2013


Statement of Issue:

It would seem that IE7 and IE8 behave differently against the same browser script code from Siebel.

The popup windows is populated in IE7 by browser script, but in IE8 it is not populated.

Issue occurs in Web client.
Server : Windows 2003 Server, QF# 9900579 and #9074990 applied., Public Sector
Client : Windows7 with IE8.

Go to Organization screen > Organization List view.
Click "Address" field > Applet is populated
Click New button (to add new role) > Select new role on dropdown list
Popup message appears behind the applet and in front of the application screen. in IE8.
Popup message appears on the top of application screen and the applet is hidden behind the application screen in IE8.

No error message.

Expected Behavior:
Popup message invoked by Prompt() method should be displayed in front of application screen in IE8 only.

Actual Behavior:
Popup message goes to behind popup applet.

Business Impact:
Popup message is not shown correctly so the user should remove the popup applet and click on on the popup message to create new role.




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