UCM UI Interactive Service Business Service Does Not Invoke Publish/Subscribe (Doc ID 1332448.1)

Last updated on SEPTEMBER 04, 2015

Applies to:

Siebel Universal Customer Master - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 28-OCT-2013***

Goal

The customer configured the UCM UI Interaction Service (which stores SDH info, etc. when enabled via UCM UI runtime events). The SDH information was captured as expected however, the publish/subscribe was not invoked.



Solution

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