UCM UI Interactive Service Business Service Does Not Invoke Publish/Subscribe (Doc ID 1332448.1)

Last updated on SEPTEMBER 04, 2015

Applies to:

Siebel Universal Customer Master - Version SIA [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 28-OCT-2013***


The customer configured the UCM UI Interaction Service (which stores SDH info, etc. when enabled via UCM UI runtime events). The SDH information was captured as expected however, the publish/subscribe was not invoked.


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