SBL-UIF-00300 Error Thrown For Dynamic Drilldown Without Destination View (Doc ID 1333586.1)

Last updated on JUNE 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.4 [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 22-Jan-2016***
***Checked for relevance on 23-Jun-2017***

Symptoms

When attempting to configure a dynamic drilldown, without destination view, when the conditions are not met, it should remain on the same view in the same row. But instead,
the following error occurs.

ERROR
-----------------------
Cannot create business component 'Account Home Search Virtual' for applet 'Account Home Search Virtual Form Applet'. (SBL-UIF-00300)

The below steps can be followed to reproduce the issue:
--------------------------------------------------------
(1) In Siebel Tools, go to the standard "Service Request List applet" object.
(2) In the drilldown objects, query for "Original".
(3) Blank out the value of the "View" property, which has the value as "Service Request Detail View"
(4) Set the "Business Component" property as "Service Request".
(5) Compile the changes.
(6) Start the application and go the Service Request screen -> Service Request List Applet.
(7) Drilldown on a Service Request record, which does not have "Type" value specified, to trigger the default drilldown.
(8) The above error, "SBL-UIF-00300: Cannot create business component 'Account Home Search Virtual' for applet 'Account Home Search Virtual Form Applet'.", is thrown.
(9) If the "Business Component" property of the Drilldown object is left blank, then error "View is not found. SBL-UIF-00403 " is thrown.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms