Generate Triggers Error (Doc ID 1335374.1)

Last updated on SEPTEMBER 16, 2014

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

Environment:
-------------------
Siebel 8.1.1 SIA [21111], HP-UX 11.00 Itanium

Statement of Issue:
-----------------------------
Unable to run Generate Triggers job

Steps:
---------
1) Connected to server manager via command prompt using below command:
./srvrmgr /e "SBA_81" /g <gatewayhost:port> /u sadmin /p sadmin

2) Started Generate Triggers job using below command:
start task for comp GenTrig with EXEC=TRUE, Remove=TRUE, privuser=sadmin, privuserpass=sadmin

Error:
-------
SBL-ESC-00006: Unable to connect to the database.
ORA-28000: the account is locked

Business Impact:
-------------------------
Unable to Generate Triggers

Cause

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