Last updated on JULY 20, 2016
Applies to:Siebel eCommunications - Version 188.8.131.52 SIA and later
Siebel CRM - Version 184.108.40.206 and later
Information in this document applies to any platform.
*** Checked for currency MAY-22-2016 ***
A custom workflow calls 'EAI HTTP Transport' (outbound HTTP). The external web servier is protected by Basic Authentication and it expects the credentials to be sent in the authorization header. URL sent from siebel :
It has been observed that some of the outbound requests from Siebel are failed to be processed as the external system did not receive the expected username/password.
For both the failing and successful scenarios, Siebel was sending to the correct URL. This was verified by checking the Input Argument of the 'EAI HTTP Transport' service from the Siebel component logs.
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