Unable To Generate Proposals - Error occurred in creating the draft document (SBL-EDC-00190) (Doc ID 1336300.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.
***Checked for relevance on 6-Dec-2015***

Symptoms


The customer is not able to generate proposals in his environment

As per the Document Server Log files, following information is tracked -

Error: Error occurred in creating/getting the initial template document.
SBL-EDC-00190: Error occurred in creating the draft document.
Testing Folder - /siebelfs/siebfile; System Error: /siebelfs/siebfile\1307062095 contains an invalid path.
File System was not detected
None of listed directories are available: /siebelfs/siebfile

Cause

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