Error "Sbl-Sec-10007" Occuring While Trying To Login To Remote Econfigurator (Doc ID 1340312.1)

Last updated on JANUARY 26, 2017

Applies to:

Siebel Product Configurator - Version 7.8.2 [19213] and later
Siebel eConfigurator - Version 7.8.2 [19213] and later
Information in this document applies to any platform.
***Checked for relevance on 26-JAN-2017***

***Checked for relevance on 25-Jun-2015***

Symptoms


Customer changed "SADMIN" password. When the users are trying to login to remote eConfigurator the below error message is thrown:

Cfg Server Manager error: unable to connect to server abc for product 1-1HRUCXD using connect string siebel.TCPIP.None.NONE://abc:2321/abc78/eProdCfgObjMgr_ENU
Reason: SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.

Users are not able to start an eConfigurator session.

Cause

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