CTI Toolbar: Configuration Parameter "ImplicitSave=True" Not Working

(Doc ID 1342277.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CTI - Version SIA[21219] and later
Siebel CRM - Version [IP2013] to [IP2013] [Release V8]
Information in this document applies to any platform.
***Checked for relevance 03-Mar-2013***


The CTI configuration provides a parameter ImplicitSave, which can be True or False.
When True, clicking on the Toolbar has the same effect as stepping off the active record - the record should be saved.

In, this does not work, with the result that data is lost when a call and record is transferred to another agent.


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