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Hi Interactivity ActiveX error post patch installation (Doc ID 1342840.1)

Last updated on JUNE 04, 2021

Applies to:

Siebel CRM - Version 8.1.1.3[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 04-Oct-2013***

Symptoms


On : 8.1.1.3[21219] version, System Admin

After installing QF357, functionality of QF336 is getting overwritten there are also HI interactivity errors seen.
This behavior is also seen after installing 7.8.2.16 QF0G05.

ERROR
-----------------------
As part of esign project there is a requirement to execute a bip report, once the report is executed it will be attached to the account and will be send as email for approval,to address this requirement oracle has provided a SIF of the workflow which takes care of this requirement (Venilla Add-on)
So when trying to execute this workflow its throwing the following erro ‘when executing error Intermittent SBL-DAT-60180 on BS EAI Query Spec Service”, To address this oracle suggested to have this patch QF336 installed.
When we install QF357, the above mentioned functionality is not working.

BUSINESS IMPACT
-----------------------
Due to QF overwriting original issue is not getting resolved in customer environment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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