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Unable To Initialize The Database Environment -- Unable To Start Common Api (Doc ID 1344950.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Siebel Sales - Version 7.8.2.11[19244] to 8.2.2 SIA[22320] [Release V7 to V8]
Information in this document applies to any platform.
 

Symptoms

Server seems not to be connecting to the database successfully,

Srbroker.log file shows the following messages:

 

Trace Trace 3 0 2011-08-02 13:26:26 Unable to open file 'C:\Siebel78\siebsrvr\sqltempl\comdb42.sql'.

GenericLog GenericError 1 0 2011-08-02 13:26:26 (srbthrd.cpp (3920) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

GenericLog GenericError 1 0 2011-08-02 13:26:26 (srbmtsrv.cpp (71) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

SrbLayerLog Error 1 0 2011-08-02 13:26:26 Main Init fails

GenericLog GenericError 1 0 2011-08-02 13:26:26 (smimtsrv.cpp (1061) err=3200016 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

Cause

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In this Document
Symptoms
Cause
Solution


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