Random Screen Refresh Throughout Siebel Web Client (Doc ID 1348067.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eMedical Call Center - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 27-Feb-2013***

Symptoms

End users experiencing data loss due to the random refresh happening on the application.

Changes

Multiple ACLs (Access Control Lists) were applied on various routers in the customers network. These ACLs were blocking certain ports.

Cause

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