Error 'Could not find length-type delimiter' in Audit Trail when using WE8MSWIN1252 Database
Last updated on FEBRUARY 14, 2018
Applies to:Siebel CRM - Version 188.8.131.52 and later
Information in this document applies to any platform.
When attempting to access the Audit Trail Items view, the following error occurs:
Due to this issue, users cannot access their Audit Trail or create required reports from Audit Trail Item 2.
The issue can be reproduced with the following steps:
- Siebel Database using WE8MSWIN1252 characterset
- Define Audit Trail for Service Request Business Component, Description Field - e.g "geändert"
- Create a new Service Request record, inserting "special characters" in the Description field.
- Go to Site Map > Audit Trail > Audit Trail Items view.
- Query for the Service Request created in Step #2.
- Go to Marketing Plans > Budget Request and create a new record
- Drilldown and go to "Audit Trail" View Tab
We detected an Error which may have occurred for one or more of the following reasons:
Could not find length-type delimiter at index 2*C217*APPROVED_BDGT_AMT17*TOT_REQUESTED_AMT2*N21*01*02*O20*0*V in data '62'.(SBL-DAT-60172)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms