Error encountered while installing Charts Server (Doc ID 1348757.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications CRM - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

[siebel@fldcrmrd3 unix]$ ./NetChartsServer4.6SiebelEdition.linux.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
awk: error while loading shared libraries: libdl.so.2: wrong ELF class: ELFCLASS32
dirname: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32
/bin/ls: error while loading shared libraries: librt.so.1: wrong ELF class: ELFCLASS32
basename: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32
dirname: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32
basename: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32
hostname: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32

Launching installer...

grep: error while loading shared libraries: libc.so.6: wrong ELF class: ELFCLASS32
/tmp/install.dir.14890/Linux/resource/jre/bin/java: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
[siebel@fldcrmrd3 unix]$

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms