srvrmgr generates log file with one generic error (Doc ID 1349592.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Sales, SPE - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
Checked for relevance 08 Jan 2014

Symptoms

1) created an srvrmgr script file:

test.txt:
===
list comp
===

2) ran srvrmgr with the command:
C:\sba811\siebsrvr\BIN>srvrmgr /g localhost /e hor811 /s srvr1 /u sadmin /p sadmin /i srvrmgr_script.txt

=> an error is recorded in the srvrmgr.log file:

SisnapiLayerLog Error 1 000000314d770a04:0 2011-03-09 07:47:51 2968: [SISNAPI] Async Thread: connection (0x119e9b0), error (1180682) while reading message


Apparently the srvrmgr is sending an exit to the serverMgr component but this exits without responding first to the client that initiated the request (the error means in fact connection reset by peer)


However I see no error in the SiebSvc.log (I have also tried with the customer script and I have the same results)

Testing the same script on 7.8.x resulted in no errors recorded in srvrmgr.log file

Cause

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