Task Based UI (TBUI) New File and New URL Buttons Disabled - Unable to Add Attachments in Task Flow (Doc ID 1350001.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0 [20405] and later
Information in this document applies to any platform.
Checked for relevance on 22-Oct-2013

Symptoms

It was reported that when attempting to use attachment functionality in TBUI, the buttons for attachment functionality "New URL" and "New File" were disabled and it was not possible to open a file attachment or to create a new attachment in the TBUI task.

Cause

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