Crash In BatchValidateDetailedExpl Method When BatchValidate Called As Part Of Process To Apply A Promotion
(Doc ID 1350431.1)
Last updated on FEBRUARY 14, 2022
Applies to:
Siebel eConfigurator - Version 8.1.1.1 SIA [21211] to 8.1.1.6 SIA [21233] [Release V8]Siebel CRM - Version 8.1.1.14 [IP2014] to 8.1.1.14 [IP2014] [Release V8]
Information in this document applies to any platform.
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Symptoms
Siebel 8.1.1.3 + ACR471 (promotion enhancements)
When applying a promotion a crash is occurring. The log shows that the crash occurs within the BatchValidate, specifically when trying to retrieve the detailed messages in the method BatchValidateDetailedExpl
ObjMgrBusServiceLog InvokeMethod 4 0006f5474dee30e8:0 2011-06-10 11:09:04 Begin: Business Service 'Configurator Session Service' invoke method: 'BatchValidateDetailedExpl' at 127d6800
ObjMgrBusServiceLog Error 1 0006f5474dee30e8:0 2011-06-10 11:09:04 (cxobjinstsvc.cpp (8088)) SBL-CFG-00155: Complex Object Instance Service Internal Error:
GetProperty failed.
Changes
Cause
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In this Document
| Symptoms |
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| References |