Crash In BatchValidateDetailedExpl Method When BatchValidate Called As Part Of Process To Apply A Promotion (Doc ID 1350431.1)

Last updated on DECEMBER 15, 2016

Applies to:

Siebel eConfigurator - Version 8.1.1.1 SIA [21211] to 8.1.1.6 SIA [21233] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 15-Dec-2016***

***Checked for relevance on 13-Nov-2013***

Symptoms

Siebel 8.1.1.3 + ACR471 (promotion enhancements)

When applying a promotion a crash is occurring. The log shows that the crash occurs within the BatchValidate, specifically when trying to retrieve the detailed messages in the method BatchValidateDetailedExpl

ObjMgrBusServiceLog InvokeMethod 4 0006f5474dee30e8:0 2011-06-10 11:09:04 Begin: Business Service 'Configurator Session Service' invoke method: 'BatchValidateDetailedExpl' at 127d6800
ObjMgrBusServiceLog Error 1 0006f5474dee30e8:0 2011-06-10 11:09:04 (cxobjinstsvc.cpp (8088)) SBL-CFG-00155: Complex Object Instance Service Internal Error:
GetProperty failed.

Cause

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