Upgrading Promotion For Account With Greater Than 10000 Assets Causes Error At Step Collect Asset List SBL-DAT-00500 SBL-EXL-00151 SBL-BPR-00162 (Doc ID 1351139.1)

Last updated on JANUARY 03, 2017

Applies to:

Siebel Workflow - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.
***Checked for relevance on 10-May-2013***
***Checked for relevance on 30-Jun-2015***

Symptoms

Business service ISS Promotion Management Service method CollectAssetList, calling all assets under customers which are having 12000+ main assets. Siebel giving error that there are more rows than could be returned.

Error Invoking Service ISS Promotion Management Service method CollectAssetList at step 'Collect AssetList.(SBL-BPR-00162)--There were more rows that could be returned. Please refine your query to bring back fewer rows (SBL-DAT-00500)(SBL-EXL-00151).

Changes

More than 10000+ Asset records

Cause

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