Clicking Browser Back Button Gives An Error "An error happened during restoring the context for requested" (Doc ID 1352460.1)

Last updated on MARCH 01, 2016

Applies to:

Siebel Call Center - Version 8.0.0.10 SIA [20436] and later
Information in this document applies to any platform.

Symptoms

Clicking browser back gives an error

"An error happened during restoring the context for requested location(SBL-UIF-00313)

The issue can be reproduced with the following steps:
1. Login to the application
2. Navigate to any other view from the Application Home Page
3. Click on the browser Back button.Following error message is received - "An error happened during restoring the context for requested location(SBL-UIF-00313)

Cause

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