My Oracle Support Banner

Clicking Browser Back Button Gives An Error "An error happened during restoring the context for requested" (Doc ID 1352460.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Siebel Call Center - Version 8.0.0.10 SIA [20436] and later
Information in this document applies to any platform.

Symptoms

Clicking browser back gives an error

"An error happened during restoring the context for requested location(SBL-UIF-00313)

The issue can be reproduced with the following steps:
1. Login to the application
2. Navigate to any other view from the Application Home Page
3. Click on the browser Back button.Following error message is received - "An error happened during restoring the context for requested location(SBL-UIF-00313)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.