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Campaign Launch Error SBL-EAI-04308: "Can't open template file" from method 'SendEmail' at step 'Send Email' (Doc ID 1352555.1)

Last updated on APRIL 01, 2024

Applies to:

Siebel Marketing - Version 8.1.1.4 SIA [21225] and later
Generic (Platform Independent)
[checked currency 08-ARP-2015]

Symptoms

List Campaign Launch errors with the following error message

Error invoking service 'Mktg List Export Service', method 'SendEmail' at step 'Send Email'.(SBL-BPR-00162)
--
Operation ''createMailing' of Web Service 'urn:xml-send-mailing.SendMailingService' at port 'SendMailing' failed with the following explanation: "Can't open template file: /siebel/fs/Marketing/Marketing/EmailOfferContent/xxxxxxxxxxxx.mime (No such file or directory)".(SBL-EAI-04308)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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