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Crash on Garbage Collection with Siebel version 8 (Doc ID 1354879.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel Tools - Version 8.0.0.9 SIA[20433] and later
Information in this document applies to any platform.
Reviewed for relevance "6-APR-2016".

Symptoms


=== ODM Issue Clarification ===

On : 8.0.0.9 SIA[20433] version, Siebel VB / eScript / COM

Customized application is crashing with following stack trace:

ERROR
-----------------------

sspage.CSSSSPageCLIJSMechInst::StartQuestion(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)(??, ??) at 0xd7b0132c
sspage.CSSSSPageCLIJSMechInst::StartQuestion(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)(??, ??) at 0xd7b011a4
CSSCLIFunctionDescriptor::Destructor(CSSCLIContext*)(??, ??) at 0xd7b2229c
CSSCLICompiledFunction::Destructor(CSSCLIContext*)(??, ??) at 0xd7b22134
objmodl.CSSCLIBaseObject::operator delete(void*,CSSCLIContext*,CSSCLIReference*)(??, ??, ??) at 0xd7b5bd00
objmodl.CSSCLIBaseObject::operator delete(void*,CSSCLIContext*,CSSCLIReference*)(??, ??, ??) at 0xd7b194f4
objmodl.CSSCLIObject::operator delete(void*,CSSCLIContext*,CSSCLIReference*)(??, ??, ??) at 0xd7b1a3ac
CSSCLIGarbageCollector::Sweep(int)(??, ??) at 0xd803b9d0
CSSCLIGarbageCollector::GarbageCollectByGeneration(int)(??, ??) at 0xd803b238
lifecycl.CSSCLIGarbageCollector::GarbageCollect(int)(??, ??) at 0xd8053484
lifecycl.CSSCLIGarbageCollector::GarbageCollect(int)(??, ??) at 0xd803a604
CSSCLIContext::GarbageCollect(int)(??, ??) at 0xd7b2091c
CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)(??, ??, ??) at 0xd81b1ef0
CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)(??, ??, ??) at 0xd7c8f784
iface.CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)(??, ??, ??) at 0xd6b932c4
CSSELServiceIface::OnPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&)(??, ??, ??, ??) at 0xd6bb8e3c
CSSService::ELEventPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&,int&)(??, ??, ??, ??, ??) at 0xd69f5118
service.CSSService::InvokeMethod(const wchar_t*,const CCFPropertySet&,CCFPropertySet&)(??, ??, ??, ??) at 0xd69f5fb4
CSSModel::InvokeServiceMethod(const wchar_t*,const wchar_t*,const CCFPropertySet&,CCFPropertySet&)(??, ??, ??, ??, ??) at 0xd69cff74
CSSFuncNode::Evaluate(CSSDatum*&,int,int,int)(??, ??, ??, ??, ??) at 0xd6d1f920
CSSQuery::Evaluate(CSSDatum*&,CSSRecord*,CSSMapStringToOb*,int)(??, ??, ??, ??, ??) at 0xd6cf8ffc
sqlobj.CSSSqlObj::FieldValue(CSSRecord*,const SSstring&,SSstring&,int*,bool)(??, ??, ??, ??, ??, ??) at 0xd6d67fc8
CSSBusComp::SqlFieldValue(CSSRecord*,const wchar_t*,SSstring&)(??, ??, ??, ??) at 0xd6a6eccc
CSSBCBase::SqlFieldValue(CSSRecord*,const wchar_t*,SSstring&)(??, ??, ??, ??) at 0xd96c83f0
CSSBusComp::GetRecFieldValue(CSSRecord*,const wchar_t*,SSstring&,int)(??, ??, ??, ??, ??) at 0xd6a4245c
CSSSWEBCBroker::BCFieldValues(CSSRecord*,CCFPropertySet*&)(??, ??, ??) at 0xd9968438
CSSSWEBCBroker::AddNotifyInfo(CSSRecord*,const wchar_t*,CCFPropertySet*,CCFPropertySet*,CCFPropertySet*,SWEBCBrkNotifyType,unsigned short)(??, ??, ??, ??, ??, ??, ??, ??) at 0xd9968ffc
CSSSWEBCBrokerNotify::NotifyDeleteWorkSet(unsigned short,int,CSSRecord*)(??, ??, ??, ??) at 0xd996ad0c
buscomp.CSSBusComp::NotifyDeleteWorkSet(unsigned short,int,CSSRecord*)(??, ??, ??, ??) at 0xd6a80e00
buscomp.CSSBusComp::NotifyDeleteWorkSet(unsigned short,int,CSSRecord*)(??, ??, ??, ??) at 0xd6a4ee7c
CSSBusComp::DeleteWorkSet(unsigned short,int)(??, ??, ??) at 0xd6a11518
CSSBusComp::EmptyWorkSet()(??) at 0xd6a0bb7c
buscomp.CSSBusComp::SetExecuted(int)(??, ??) at 0xd6a80560
buscomp.CSSBusComp::SetExecuted(int)(??, ??) at 0xd6a326e8
CSSBusComp::Execute(int,int,int)(??, ??, ??, ??) at 0xd6a28914
CSSBusComp::UpdateLinks(int)(??, ??) at 0xd6a16ebc
CSSBusComp::Home()(??) at 0xd6a212b4
CSSELBusCompImpl::ExecuteQuery(int,int)(??, ??, ??) at 0xd7ae0250
CSSBusCompCLIJSMechInst::ExecuteQuery2(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)(??, ??, ??, ??) at 0xd812e5ac
CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)(??, ??, ??, ??) at 0xd81af86c
CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)(??, ??, ??) at 0xd81b1ea8
CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)(??, ??, ??) at 0xd7c8f784
iface.CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)(??, ??, ??) at 0xd6b932c4
iface.CSSELIface::ForwardEvent(const SSstring&,CSSStringArray&)(??, ??, ??) at 0xd6b93918
CSSELWebAppletIface::OnPreInvoke(const SSstring&,CSSStringArray&)(??, ??, ??) at 0xd6bbb71c
CSSSWEFrame::EventPreInvoke(const SSstring&,CSSStringArray&)(??, ??, ??) at 0xd982e49c
CSSSWEFrame::InvokeMethod(const wchar_t*,CSSStringArray&,SSstring&)(??, ??, ??, ??) at 0xd989c5ac
swefrmgr.CSSSWEFrameMgrInternal::InvokeAppletMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,CSSStringArray&)(??, ??, ??, ??, ??, ??) at 0xd98c3da4




STEPS
-----------------------
The steps reproduce this crash situation is unknown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue the application crash unexpectedly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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