Gateway Server Crash (Doc ID 1356572.1)

Last updated on AUGUST 17, 2022

Applies to:

Siebel CRM - Version 8.1.1.4 [21225] and later
Linux x86-64

Symptoms

Gateway server is crashing while doing load testing [when the user count exceeds 1400]

Expected Behavior:
---------------------------
Gateway server should not get crashed.

Actual Behavior:
-----------------------
Gateway server is crashing while doing load testing

Errors in FDR file:

907 1314262115 1502612368 Fdr_SEC Security / Authentication FdrSub_SEC_GET_ROLE Get Responsibilities from Sec. Adpt. 179028904 0 sadmin
908 1314262165 1544711056 Fdr_SEC Security / Authentication FdrSub_SEC_LOGIN Login to Sec. Adpt. 0 0 sadmin Begin
909 1314262165 1544711056 Fdr_SEC Security / Authentication FdrSub_SEC_LOGIN Login to Sec. Adpt. 175475272 0 sadmin End
910 1314262165 1544711056 Fdr_SEC Security / Authentication FdrSub_SEC_GET_ROLE Get Responsibilities from Sec. Adpt. 175475272 0 sadmin
911 1314262215 1439180352 Fdr_FDR Fdr Internal FdrSub_FDR_CRASH ** CRASHING THREAD ** 0 0

Call Stack:

Changes

Cause

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Gateway Server Crash (Doc ID 1356572.1)

Applies to:

Symptoms

Changes

Cause

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