My Oracle Support Banner

"Unable To Get The Seed From Binary File" on login page (Doc ID 1357303.1)

Last updated on MARCH 17, 2021

Applies to:

Siebel Financial Services CRM - Version SIA[20440] to SIA[23016] [Release V8]
Information in this document applies to any platform.


After installing SIA or SIA or, when trying to access the login page the following error occurs:

Unable to get the seed from binary file.

On the Siebel Web Extension log file , the same error is found:

ProcessPluginState ProcessPluginStateError 1 000000024e651084:0 2011-09-05 22:37:38 6804: [SWSE] Unable to get the seed from binary file.

The issue can be reproduced at will with the following steps:

  1. Install fix pack or on all Siebel Modules
  2. Try to access the login page
  3. The mentioned error is found


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.