My Oracle Support Banner

Siebel Server Not Starting In Newly Configured Enterprise (Doc ID 1357553.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 8.1.1 [21112] to 8.2.2 SIA[22320] [Release V8]
Information in this document applies to any platform.

Symptoms

Gateway server was starting but siebel server was not coming up. Further investigation showed, SRBroker and SCBroker components were not coming up. Following errors got reported from SRBroker log file:

DBCLog DBCLogError 1 000016d44e640f10:0 2011-09-05 13:51:15 [DataDirect][ODBC Oracle driver][Oracle]ORA-01017: invalid username/password; logon denied
GenericLog GenericError 1 000016d44e640f10:0 2011-09-05 13:51:15 (srbthrd.cpp (4022) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data ops)

Changes

Newly configured Enterprise.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.