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Edit Web Layout On A Applet Crashes Tools (Doc ID 1358759.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Siebel Tools - Version 8.1.1.1 [21211] and later
Information in this document applies to any platform.
 

Symptoms

Statement of Issue:
-----------------------------
Edit Web Layout on any applet crashes Siebel Tools. This occurs only on the windows 7 machine.

Environment:
-------------------
This occur only on customer's windows 7 machine in dev environment.

Steps:
---------
1.) click edit web layout on any applet
2.) tools crashed

Expected Behavior:
---------------------------
Siebel Tools should not crashed on edit web layout.

Actual Behavior:
-----------------------
Siebel Tools crashed on edit web layout.

Business Impact:
-------------------------
Not able to edit web layout in Siebel Tools.

Cause

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In this Document
Symptoms
Cause
Solution
References


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